Legal
Data processing agreement, service level agreement and exit procedure: open to inspection before you commit.
Draft versions
The documents below are drafts and have not yet been reviewed by a lawyer. Passages that must be checked or completed before use are marked inside the document with a CHECK comment. Use them for a first review by your legal department, not as a signature-ready version.
Documents
The drafts are available in German and Dutch. The German version is authoritative and prevails in case of divergence.
Data processing agreement (DPA)
Agreement under Art. 28 GDPR: subject matter and duration of processing, categories of personal data, technical and organisational measures, sub-processors and the deletion policy.
Download draftMarkdown · DE · 2026-08-04
Service level agreement (SLA)
Committed availability of the public manual addresses, measurement method, maintenance windows, response times and how outages are handled.
Download draftMarkdown · DE · 2026-08-04
Exit procedure
What happens on termination or discontinuation: notice periods, handover of data, continued operation of the URLs and transfer to another provider or to you.
Download draftMarkdown · DE · 2026-08-04
Questions
We are glad to take on comments from your legal department on these drafts. Answers come in writing.